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Hytera Support

Warranty and Extended Protection

WARRANTY

Hytera communications products are manufactured to the highest quality standards and are backed by a comprehensive
product warranty against defects in materials and workmanship under normal use and service conditions.

  • 3-Year Standard Warranty: Hytera H-Series DMR radios and repeaters, and iSeries DMR radios
  • 2-Year Standard Warranty: Hytera Push-to-Talk over Cellular (PoC) devices and HYT TC-508 analog radios
  • 1-Year Standard Warranty: HYT TC-320 analog radios and all Hytera two-way radio accessories

See the Hytera US Inc Warranty Statement for complete warranty terms, conditions, and exclusions.

Extended Warranties and Protection Plans

Hytera extended warranties and protection plans provide additional coverage beyond the standard product warranty and
can help reduce unexpected repair costs and equipment downtime.

  • DMR Extended Warranty: Extend the standard three-year warranty on eligible Hytera DMR radios and repeaters.
    Two-year extended warranty provides five total warranty coverage, and three-year extended warranty provide six years of total warranty coverage.
  • PoC Extended Warranty: Two-year extended warranty provides four ears of total warranty coverage on eligible Hytera PoC radios.
  • PoC Protection Plan: Covers one accidental damage incident within two years of the original purchase,
    including physical screen damage on the PNC560 and PNC560S. The plan must be purchased at the time of the initial PoC device purchase.

Contact your Authorized Hytera Dealer for eligibility, pricing, and enrollment information.

Technical Support

Hytera products are sold through authorized dealers who support the products they sell. Please contact your Hytera dealer for technical support.

Tel
(954) 846-1011

End of Life Products

View the complete list of retired Hytera product lines and model numbers along with recommended replacements. While these specific devices have reached their end of life and are no longer in production, compatible components can still be found on the Accessories page for complete warranty terms, conditions, and exclusions.

Please contact your Authorized Hytera Dealer to check for any remaining inventory or to explore current replacement models.

Discontinued